By applying the experience we have gained over the last 20 years we were able to craft a unique debt collection cycle that has proved to yield excellent returns.

We have built and automated our uniquely defined set of collection rules, calls to action, contact intervals and type of contact into the software we employ. This creates one uniform process and ensures all our collection resources are applied.

Not only do our call centre staff have the relevant experience, they are also guided and lead in their collection efforts by our automated software. Our system prioritises, auto-dials debtors and assists them with taking the appropriate action.

Our server runs bulk processes like automated voice, letter, sms and email campaigns after hours increasing our productivity to 24 hours per day.