Detailed description of goods and/or services Vula Collections (Pty) Ltd is a business in the debt collection industry that collects bad debt for its clients.
Delivery policy Vula Collections (Pty) Ltd offers a service and does not trade with tangible items.
The offering on this website is available to South African clients only.
Return and Refunds policy The provision of services by Vula Collections (Pty) Ltd is subject to availability. Cancellation of orders by the client will attract an administration fee.
Customer Privacy policy Vula Collections (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
Payment options accepted Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Vula Collections (Pty) Ltd bank account, the details of which will be provided on request.
Card acquiring and security Card transactions will be acquired for Vula Collections (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by Vula Collections (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility Vula Collections (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile This website is governed by the laws of South Africa and Vula Collections (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 15 Elf street, Dwarskersbos, Western Cape, 7365.
Variation Vula Collections (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information This website is run by Vula Collections (Pty) Ltd (private company) based in South Africa trading as Vula Collections (Pty) Ltd and with registration number 2021/847292/07and Mrs. M CLOETEas its sole director.
