I am well a groomed natural leader with analytical and technical expertise given my work experience in contact centre, debt collection and client liaison. I have over 14 years work experience in the debt collection industry. I am also very passionate about empowering others and developing solutions in my areas of work and social causes I support.

My humble upbringing in Mamelodi, Pretoria is the cornerstone of my deep belief in teamwork
to achieve greater results.

As such I’m working on a medium term goal to grow myself in business development, management and leadership.

Chief Executive Officer

Mercia grew up in Gauteng and received her tertiary Education at High School Gerrit Maritz. In
1997 she qualified as a chef. She decided to make a career change and accepted a position in the collections industry in 1999.

Employed as a client liaison officer initially and discovering her passion in life she skilled herself as a call centre agent. In 2006 she was promoted and accepted a position as branch manager of the Western Cape branch. In 2009 she accepted a position at another debt recovery agent as client liaison officer. 

She served her clients well and built great relationships. In 2020 the opportunity presented itself to join forces with Junior in the form of Vula Collections.

Call Center Manager

Marc hails from the Northern Cape. He started his career in 1995 during which he completed a National Diploma in Information Technology at the Tswane University of Technology. 

In 2003 he was approached by one of his colleagues to join forces and start a new collection company. In a period of 8 years this company grew to become a serious contender in the medical collection industry with a compliment of 101 staff, 2 successful branches and more than 1000 clients. He was responsible for setting up office, developing an unique collection process and strategy, in conjunction with the software provider developed an automated collection system.

He relocated to the Western Cape in 2013 with his wife and 2 daughters and has been actively involved in the debt collection industry ever since.

Operations Manager